Find out why hoteliers and guests are so excited about HCN!


Hotel Services


Hotel services are just a touch away with HCN's fully integrated hotel service module. Guests will have instant access to exactly what they need and hoteliers will enjoy the knowledge that their guests are receiving immediate, efficient and accurate service. The HCN hotel service module integrates with the hoteliers backend systems. Here are a few of the services offer by HCN:

  • Full directory of hotel services and on-property assets
  • Fully interactive room service menu and ordering interface
  • Dynamic link to the hotel concierge
  • Hotel restaurant reservations
  • Spa, Salon, Fitness Center appointments
  • Valet parking pick-up
  • Automated Wake Up alarm
  • Housekeeping schedule and special requests
  • Laundry orders
  • Maintenance requests
  • Reviewing room charges and guest surveys and more…


Guest Services

 

HCN was the first and continues to lead the industry in offering comprehensive interactive guest services into the guest room. Guests will no longer feel lost in a new city thanks to the aggregate of hotel and city specific information and services offered on the HCN network. And when it's time to relax and kick back HCN's in-room entertainment services will make their stay even more memorable and pleasurable. Here are some examples of HCN's extensive list of guest services:

  • Extensive city-wide directories for dining, shopping, attractions, nightlife, transportation and business services includes:
    • Detailed descriptions
    • Printable maps to find the venue
    • Free link to directory listing web sites
    • Free call to the listings
  • Full in-room business center with Microsoft Office compatible software
  • A lobby print kiosk to print out documents, email attachments, boarding passes, maps, reservations, entertainment tickets and more
  • Ticket purchasing from a list of the best sports and entertainment available in the city
  • Access to the hottest deals in town including coupon printing
  • Internet access to browse the web or check email
  • Access to popular social networking sites
  • Custom music entertainment
  • On-line games
  • Flight schedules and check-in and airline links
  • News, weather and sports
  • And much, much more