Higher Customer Satisfaction and Loyalty
85% of guests surveyed stated that they would book a room equipped with a Navigator next time they are in Chicago. Guests have stated emphatically that this is the best new in-room hotel amenity they have seen in years.
Promotion of Hotel Properties
Room service and the aggressive promotion of hotel property restaurants, spas, salons and fitness centers generate new revenues. Statistics prove that the HCN Navigator creates more awareness and prompts more activity for in-hotel dining options than it does for in-market venues.
Real Time Communication with Your Guests
The HCN Navigator allows you to communicate directly with your guests any time of the day. Send timely messages, change the room service menus, promote your in-hotel properties, thank your guests for their loyalty…there are so many possibilities.
Superior Convention Services
Beat the competition with HCN’s convention package. Your sales team will have a significant advantage when vying for social events, corporate meetings and large conventions.
Increased RevPar and RevPac
New revenues, lower costs and greater productivity are the logical outcome with an HCN installation in your hotel. Let us show you how we can make a difference.
